All consultations are by appointment. Please make appointments in person, online, or by telephone during surgery hours.
If more than one member of the family is to be seen, please book separate appointments. If you have an urgent problem that will not wait for a routine appointment, you may leave a message with a member of our admin team before 12 noon, they will take brief details to pass on to the doctor who will then arrange suitable advice/appointment.
We are not part of the emergency services. If we judge that your problem is an emergency we will advise you to attend the A & E Dept or contact another more appropriate service.
The Practice staff have instructions not to interrupt the Doctors during their surgeries unless urgent. Please feel free to leave a message with our secretary and a member of staff will call you back at some point in the day with advice and/or instructions from the Doctor. This service is available from 08:00 until 17:00.
Please notify the receptionist if you cannot keep an appointment - We write to every patient who fails to attend & doesn’t cancel an appointment. Failure to attend, and/or not to cancel is unfair to others as it prevents us offering that appointment to another patient.